Our Return Policy | Indian Wedding Sarees | Sarees Online USA, UK, Canada & Worldwide

At Mandakini, we always strive to deliver great products and earn your trust. If you're unsatisfied with the product or have received the product in damaged condition, please notify us by email (customerservice@mandakini.online) within 2 Days of receiving the product.

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. No returns are accepted for Sarees where Blouse stitching or fall-pico is done.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition is damaged or missing parts for reasons not due to our error
Any item that is returned more than 7 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at customerservice@mandakini.online

Where to return the product? 

You can also send the product to our headquarters in Bangalore, India: 

Bajillion E-Commerce Private Limited,

1126 "NAKSHATRA" 9th Cross, 5TH Block, HMT Layout, Nagasandra Post

BANGALORE, Karnataka IN 560073

You will be responsible for paying for your own shipping costs for returning your item. All Shipping costs are non-refundable. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.